Patient Feedback

We are happy to receive any questions or suggestions regarding the running of the practice. There is a suggestion box at both reception desks.  Alternatively you can phone and speak to the practice manager for a confidential discussion.

We will ask you to complete a survey intermittently to find out how we are going overall, this is de-identified, so please be honest when answering this survey. Please see our most recent patient feedback results.

We would like the opportunity to handle your complaint in a confidential manner are encouraged to speak to reception, the practice manager or your doctor with your concerns.

If you feel you would like to take your complaint further please contact the Health Care Complaints Commission in NSW at Locked Bag 18 Strawberry Hills 2012 or email: hccc@hccc.nsw.au

Delivering traditional, high quality medical care for all age groups.

Delivering traditional, high quality medical care for all age groups.

SURGERY HOURS

General Surgery

  • MON – FRI: 8:30AM – 6:00PM
  • SAT: 8:30AM – 12:00 Noon
  • SUN/Public Holiday: Closed

Nurse

  • MON – WED: 9:00AM – 4:00PM

  • THU-FRI: 9:00AM – 5:00PM

After Hours

For after hours home visits, please contact:

The National Home Doctor Service on 13 74 25. They are available weeknights 7pm-6am, weekends from noon Saturday to 6.00am Monday and Public holidays from 7am-6am the following morning.

Appointments, requests for scripts and referrals, and medical advice cannot be provided via email. Please call the surgery (9527 4100) to make an appointment or REQUEST A CALL BACK.

Best Time To Call:

BABY CLINIC

WEDNESDAYS AND THURSDAYS 9AM – 3PM

Our Baby Clinic is now running Wednesdays and Thursdays 9am – 3pm and proving to be a success. See Services tab for information regarding making an appointment to see Tresillian trained mothercaraft nurse, Jennifer Scales.

9527 4100