Appointments

We have a “two-tiered” appointment system as follows:

1. “SAME-DAY” Appointments

We have several slots free, each morning and afternoon session, for acute illnesses only.  We hope that anyone with a problem that needs to be seen “same day” will always be accommodated.  Urgent cases and sick children will receive priority.

2. “ELECTIVE” Appointments

these are planned visits, such as health checks, follow-ups, and attendances for repeat prescriptions and specialist referrals. These appointments may need to be booked with several days notice, and for our system to work we would ask for your understanding in this matter. Please note that a consultation is usually necessary for specialist referral letters and repeat prescriptions.

The standard appointment time is ten minutes; a long or “double” consultation requires a twenty-minute appointment.  The doctors time all consultations and fees are calculated according to the time devoted to a consultation.

Our doctors devote as much time as a patient requires to effectively meet their needs.  This means that delays will unavoidably occur on occasions, as our priority is quality of care.  Our receptionist will try to contact you if there are significant delays, and always feel free to phone us close to your appointment time to see how your doctor is running for time.

You can help to minimise delays by requesting a “double” appointment if you have a multiple or complex problems, or require a check-up such as a pap smear.  If you need to cancel your appointment, please give us as much notice as possible so we can offer it to someone else.

For your convenience you can now book online through our home page.

Delivering traditional, high quality medical care for all age groups.

Delivering traditional, high quality medical care for all age groups.

SURGERY HOURS

General Surgery

  • MON – FRI: 8:30AM – 6:00PM
  • SAT: 8:30AM – 12:00 Noon
  • SUN/Public Holiday: Closed

Nurse

  • MON – WED: 9:00AM – 4:00PM

  • THU-FRI: 9:00AM – 5:00PM

After Hours

For after hours home visits, please contact:

The National Home Doctor Service on 13 74 25. They are available weeknights 7pm-6am, weekends from noon Saturday to 6.00am Monday and Public holidays from 7am-6am the following morning.

Appointments, requests for scripts and referrals, and medical advice cannot be provided via email. Please call the surgery (9527 4100) to make an appointment or REQUEST A CALL BACK.

Best Time To Call:

BABY CLINIC

WEDNESDAYS AND THURSDAYS 9AM – 3PM

Our Baby Clinic is now running Wednesdays and Thursdays 9am – 3pm and proving to be a success. See Services tab for information regarding making an appointment to see Tresillian trained mothercaraft nurse, Jennifer Scales.

9527 4100