We are happy to receive any questions or suggestions regarding the running of the practice. There is a suggestion box at both reception desks. Alternatively you can phone and speak to the practice manager for a confidential discussion.
We will ask you to complete a survey intermittently to find out how we are going overall, this is de-identified, so please be honest when answering this survey. Please see our most recent patient feedback results under News and Events tab.
We would like the opportunity to handle your complaint in a confidential manner are encouraged to speak to reception, the practice manager or your doctor with your concerns.
If you feel you would like to take your complaint further please contact the Health Care Complaints Commission in NSW at Locked Bag 18 Strawberry Hills 2012 or email: firstname.lastname@example.org