Patient Feedback

We are happy to receive any questions or suggestions regarding the running of the practice. There is a suggestion box at both reception desks.  Alternatively you can phone and speak to the practice manager for a confidential discussion.

We will ask you to complete a survey intermittently to find out how we are going overall, this is de-identified, so please be honest when answering this survey. Please see our most recent patient feedback results under News and Events tab.

We would like the opportunity to handle your complaint in a confidential manner are encouraged to speak to reception, the practice manager or your doctor with your concerns.

If you feel you would like to take your complaint further please contact the Health Care Complaints Commission in NSW at Locked Bag 18 Strawberry Hills 2012 or email: hccc@hccc.nsw.au

Annual Health Assessments for over 75 year patients

Our Practice Nurse, Julie Grant is now attending to the Annual Health Assessments for all patients over 75 years of age. These assessments are usually best done in the home. Once completed, you will be required to attend the surgery for an appointment with your usual GP to finalise and discuss the assessment.

If you would prefer, the assessment could be completed in the surgery, upon request.

If you are 75 years or older and have not been contacted yet, please enquire at reception.

INR Management Service

Our practice is now offering an added service of INR management for your convenience. If you require your INR to be checked, our nurses can do this for you, by an appointment only system. Your doctor will advise you of your warfarin doses at the time of the appointment. All other pathology tests will still need to be done at your usual pathology centre.

Welcome to New Doctor

We welcome Dr Isabella Tompson to our practice.

Bella is a registrar of her GP training where they are trained to the highest standard. Dr Tompson is a senior registrar that come with recent hospital base skills and general practitioner experience from their previous GP placements.

Having Dr Bella Tompson on board will afford improved appointment availability within the practice.